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Accutronics - An Ultralife Company
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  3. FAQs


  • How do I refine my product list?

    When shopping on the Accutronics site you'll notice that our products are presented in a list format, so when you click on Batteries, you will see a list of all our batteries available in a list. To refine this listing, you can use our search filters on the left hand side of your screen, These filters allow you to find the most suitable product for your needs

  • Keyword Searching

    If you are unable to find a specific product, try our keyword search. At the top of your screen there is a search bar to help you search our range of products for matches. Simply enter a keyword in the search box at the top of each page, for example "Lithium Ion" and you will be taken to a search results page with our most applicable matches. Please remember to be as accurate as you can when searching. You can also search by part number, if you only have part of a number, we will display all items with that part number in it, so you can be sure to find the one you want!

  • Viewing/Buying products

    Simply search for your product and click on the image, product code to go to a full description of that product, or you can get a quotation by clicking on 'request a price'. Enter the quantity you require and click on the 'BUY' button - this buttons allow you to quickly add a product to your basket, you will also be presented with a list of accessories that are suitable for your chosen product and any alternatives that are available. Select the 'continue shopping' button if you wish to add other products.

    Your basket will display how many are in stock and how many are on back order. You can then chose whether to have the 'In Stock' items delivered immediately and the 'back ordered' items later when then arrive in stock (which is usually 3-6 weeks), or have all items delivered when the entire order is in stock - the choice is yours.

  • How do I know if a product is in stock?

    The product will display 'Stock Available' but even if we have no stock of your selected item you can still buy online and your basket will display how many are in stock and how many are on back order.

  • Searching By Section

    If you know what kind of product you are after, hover over the section it falls under in our top navigation i.e. for Inspired Energy, hover over 'Products & Solutions' then 'Inspired Energy', this will display a page with Batteries, Chargers & Accessories. You can then select the most relevant area for your product search.

  • What if I require higher quantities?

    You can obtain a quotation if you require a higher number of products than is available to buy online. Simply click on the banner below the product, which will take you to a 'get a quote' page, enter your details and our Customer Services team will be in touch with your quotation.